![]() Operation of the service management system Service management system documented informationĭesign and development of new or changed services Service management objectives and planning to achieve themĬreating and updating documented informationĭesign and transition of new or changed services Organizational roles, responsibilities and authoritiesĪction to address risks and opportunities Governance Of Processes Operated By Other PartiesĮstablishing the service management policyĬommunicating the service management policy ![]() Understanding the need and expectations of interested partiesĭetermining the scope of the service management systemĪuthority, Responsibility and Communication Understanding the organization and its context ![]() Service Management System General Requirement Seperti yang terlihat dari perbedaan kerangka diatas pada ISO 20000-1:2018 mengikuti standar kerangka ISO yang lain seperti ISO 9001 dan ISO 27001.īaca juga : 9 Kebijakan Integral untuk Perkuat Pertahanan Cyberīagaimana dengan klausul-klausulnya? Berikut daftar perbedaan klausul antara versi 2011 dengan versi 200-1:2011 Setelah sekian tahun ditunggu akhirnya minggu kemarin perubahan ISO 20000-1:2018 dirilis, lalu bagaimana perubahannya ? Mari kita simak penjelasan berikut ini.
0 Comments
Leave a Reply. |